Adding configurable products to the shopping cart
- Product Compare Sticky Bar
- Product Details
- Product List
- Product Recommendations
- Promotional Items
When customers click the button, the CPQ modal is displayed. The information that is presented in the modal depends upon the ruleset that is defined for the product in CPQ. As customers make selections, the product image and price are updated. Customers can click the Details tab to view how each of their selections contributed to the price.
To add the configured item to the cart, customers click . If the customer has selected a valid configuration, a notification that indicates that the item has been added is displayed. If the customer has not selected a valid configuration, a notification that prompts the user to reconfigure the item is displayed.
Configurable products in the cart
In the shopping cart and mini-cart, customers can change the order quantity of a configured product or delete the configured product. Additionally, customers can copy and edit configurations of configured products from their cart.
Customers cannot use quick order entry or order file upload to add configurable items to the shopping cart.
Copy and edit feature
When customers click the Copy link, the CPQ modal is displayed. The configurations of the configurable product that the user is copying from are preselected on the modal. Customers can update the selections and click Finish. The newly configured product is added on a new line with a new configuration ID.
When customers click the Edit link, the CPQ modal is displayed. The configurations of the configurable product that the user is updating are preselected on the modal. Customers can update the selections and click Finish. Changes are reflected on the configurable product.
Copy and Edit links are also available on the Template Order Details if the Manage Template Order feature element is enabled on the user's role.
Save configured products in an order template
Customers can save configured products in an order template by clicking . The order template is saved in the tab. Customers can edit and copy the orders in this tab. Customers can view configurable items in Order History and add configurable products to the shopping cart by clicking the button.
Revalidation of configured products
Configured products left on the web shop are revalidated when they are reordered from the order history or template order, and upon accessing the mini-cart and shopping cart in an hourly interval. For example, a configured product was left on the cart on a Sunday. The following day, the user logged in and accessed the cart at 8:00 AM UTC which resulted in the revalidation of the configured product. While maintaining an active session on the web shop, the next revalidation will take place when the user accesses the cart again at 9:00 AM UTC. If the product configuration is invalid, then the users see a message to reconfigure the item.