Defining criteria for user segments

When you create a new user segment, you give the new segment a name and then establish a set of criteria for determining membership to that segment. For example, you can define a segment based only on the current user’s country.

You can compare each parameter to a value using an operator. You can combine any number of parameters to create complex criteria. To establish advanced logical expressions, use Clause settings for each criterion. All conditions with the same clause number are evaluated with an And operator. If any one or more criteria for a single clause is false, then the entire clause is false. After evaluating each clause as true or false, the clauses are combined with an Or operator. If any clause is evaluated as true, then the entire expression is true.

  1. On the Business Center home page, select Users > User Segments.
  2. Click Create New.
  3. Specify a name for the user segment, and click Create.
  4. In the Add New Condition area, specify this information:
    Clause
    Specify a clause.
    Field
    Select a field from the list. The field that you select serves as the parameter in establishing user segment criteria:
    • Country is the user's country of address.
    • Shipping Country is the country where orders are shipped. This can be different from the user's registered country.
    • User is the ID number of the user in the Business Center.
    • Customer is the name of the partner company that is associated with the user.
    • Role is the assigned role of the user.
    • Market is the market associated to the user in Business Center.
    Operator
    Select an operator to define the relationship between the field and its value.
    Value
    Specify a value.
  5. Click Save.