Setting up customer item aliases

A customer item alias or customer item number is an ID that a specific customer uses for an item that you sell. After you set up customer item alias functionality, customers can order items using their aliases instead of your identification numbers. Customers can also use item aliases in your website's search field.

  1. In your ERP, set up item aliases. Item alias information must map to these xpaths ItemMaster BOD:
    • ItemMaster/ItemMasterHeader/PartyDescription@Type
    • ItemMaster/ItemMasterHeader/PartyDescription@Description
    • ItemMaster/ItemMasterHeader/PartyDescription@PartyID
    If your ERP does not map information to theses xpaths, then you cannot use item alias features.
    See the Cross BOD Mappings and Descriptions document for your ERP and Rhythm for Commerce. This document is available on Infor Xtreme with the other documentation for your ERP.
  2. In the Business Center, specify True in the Item.Customer Item Alias application property. An Infor representative must complete this step for you.