Administering account information

Your customer users can administer information about their accounts directly on your website. All customer users can perform these tasks:
  • Edit their contact information. Users can edit their name and phone number and can also upload a picture. This information is stored in the Rhythm Commerce database. Users cannot edit the billing address. The billing address for the user's parent company is displayed. You can change the billing address for a customer in your ERP. Users also cannot edit their email address.
  • Change their website password. This information is stored in Rhythm Portal database. When customers change their passwords, an email is sent. Currently, this email can be sent in one language only. You cannot localize or translate the message.
  • Download the personal information that you store in your database.

Customer users with the account administrator role can also add users for their company to the website. The customer administrator selects a role for the user from roles you set up in the Business Center. When you set up roles in the Business Center, you specify the roles that customer administrators can select when they create users. See "Configuring user roles" in the Infor Rhythm Commerce Business Center Online Help.

If a customer user is an account administrator and is also a multi-customer user, then the users that the administrator creates are added to the currently selected customer.

When a user is added on your website, a record for the user is created both in the Rhythm Portal database and the Rhythm Commerce database. In Rhythm Portal, the user has the Rhythm User role. In the Business Center, the user has the role that the customer administrator assigned. After the user record is successfully created in both products, an email is sent to the user. Currently, the email can be sent in one language only. You cannot localize or translate the message.