What happens in an Order transaction

In an Order transaction, an order is sent from a procurement system directly to Rhythm for Commerce. The web shop is not used to place the order.

Order transactions begin in the procurement system. When a purchase order is saved in the procurement system, an OrderRequest file is sent from the system to Rhythm for Commerce.

When the OrderRequest file is received in Rhythm for Commerce, a Response file is sent from Rhythm for Commerce to the procurement system. If the OrderRequest file is valid, then these actions also occur:
  • A ProcessSalesOrder BOD is generated and sent to the ERP.
  • An order notification is sent to the customer user.

After Rhythm for Commerce process the OrderRequest file, customers can view the order in the Order History and Order History Details pages of the web shop.

If the ERP successfully processes the ProcessSalesOrder BOD, the ERP sends a SyncSalesOrder BOD to Rhythm for Commerce. The SyncSalesOrder BOD includes the final details of the order, including the pricing.