Rejecting orders
Customer users who are set up as approvers use this process to reject an order.
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Begin the rejection process. Complete one of these steps:
- From the Dashboard Orders for Approval Portlet widget, click Reject.
- In the Order Approval Details page, click Reject Order. You can access the
Order Approval Details page in these ways:
- From the Order Approval List page, click the approval number.
- From the Dashboard Orders for Approval Portlet widget, click the approval number.
- From the email notification, click the order approval number or View Order Details.
- Optionally, enter a message to send to the requester.
- Click Proceed. If the requester can receive emails related to orders, then an email with details of the rejection is sent.