Dashboard Customer Service

Content

This table shows the source of the content for this widget:
Content description Source
Customer service information Business Center for market and store contact information. ERP for warehouse contact information.

Widget configurations

This table shows the configuration settings available for this widget:
Configuration name Options
Display Selected Store/Warehouse If warehouse selection is set up in the web shop, specify Yes to display the contact information of the selected store or warehouse. If a store or warehouse is not selected, the market contact information is displayed.

To always display the market contact information, specify No.

Feature elements and application properties in Business Center

If all of these application properties and feature elements are set to false, then market contact information is displayed in the widget:
  • Ordering.Select Shipping Option application property
  • Ordering.Click to Collect application property
  • Select Warehouse feature element
  • Warehouse feature element
  • Click to Collect feature element
The contact information for the top priority warehouse of the user's warehouse group is displayed when these conditions are met:
  • The Ordering.Send Warehouse to ERP application property is true
  • The Ordering.Select Shipping Option application property and Ordering.Click to Collect application property are false
  • The Select Warehouse, Warehouse, and Click to Collect feature elements are not selected.