Web shop widgets and configurable products

When widgets show configurable products, the information that is displayed in the widgets and the widgets' functionality are different than when widgets show non-configurable products.
When a product is configurable, a CONFIGURE button is displayed instead of the ADD TO CART button on these widgets:
  • Product Compare Sticky Bar
  • Product Details
  • Product List
  • Product Recommendations
  • Promotional Items
This table shows additional differences in behavior when configurable items are displayed:
Widget Differences when configured products are displayed
Product List and Product Details
  • If a price for the base configuration is available, the price is displayed. Otherwise, prices are calculated after the customer configures the product.
  • Available to promise and stock level information is not displayed.
Mini-cart

Shopping Cart

Invoice Details

Delivery Notes Details

  • CPQ is the source of the thumbnail image, configuration ID, configurations, and price.
  • Customers can click the Show More link to view all configurations.
Order History Detail

Order History List

  • CPQ is the source of the thumbnail image, configuration ID, configurations, and price.
  • Customers can click the Show More link to view all configurations.
  • Configured products cannot be reordered. If the order contains only configured products, the REORDER button is not available. If the order contains both configured and standard products, only the standard products are added to the cart when the customer clicks REORDER.
Quick Order Entry

Order File Upload

  • Configured products cannot be added with quick order entry or order file upload.
Product Comparison
  • If a configurable product is selected for product comparison, the characteristics of the base configuration are used in the comparison.
  • If a price for the base configuration is available, the price is displayed. Otherwise, prices are calculated after the customer configures the product.
  • Available to promise and stock level information is not displayed.