Deleting transactional data

  1. On the Business Center home page, select Application Setup > Data Clean-Up.
    Note: Data Clean-Up can only be accessed by cloud administrators, not merchant administrators. Cloud administrators cannot choose which specific data to be deleted.
  2. This table lists the information on the Data Clean-Up menu:
    Field name Description
    Data Type When you click on Transactional Data, the types of data to be deleted are displayed: Submitted Orders, Invoices, and Delivery Notes.
    Status Roll back: If there was an error when the data clean-up was first triggered.

    Finished: After the data clean-up has been successfully triggered.
    Start Time The start time for the data clean-up.
    Finish Time The end time for the data clean-up.
    Remarks When you click on View Details, a pop-up window showing the logged information from the back end is displayed.

    This field is cleared after all transactional data has been deleted.
  3. Click the Delete button opposite Transactional Data. Click OK. All transactional data are deleted.
    Note: The Status should be Finished and the Remarks field should be cleared. When you select Order Search on the Business Center home page, the records should be deleted. This indicates that the data clean-up is successful.