Searching orders

Note: To search for orders from the Business Center, the user's role must include the Admin Order View feature element.
  1. On the Business Center home page, select Users > Order Search.
  2. Specify values for any of the search filters.
    • Order ID is used to match the order numbers generated from the ERP.
    • Internal Order ID is used to match the temporary order ID generated by Rhythm Commerce.
    • User Name is used to match the name of the user who submitted the order.
    • Company Name is used to match the company name of the submitted order.
    • Company Number is used to match the company number of the submitted order.
    • Email is used to match the email address of the user who submitted the order.
  3. Optionally, click Advanced Search and specify values for any of the search filters.
  4. Click Search.

    The displayed results contain all orders matching your specified order. If no filter is specified, then all orders are displayed. For complete details about a listed order, click the ID number in the Order ID column.