One-time payments

Usually customers log in to Rhythm for Civics to pay fees, but it is also possible to make payments without logging in. These are known as one-time payments.

To make one-time payments, users click the One-Time Payment link in the header menu and enter the ID number of the application. Rhythm for Civics then shows a list of records that match the specified ID, and the user can select an application to make a fee payment.

Enabling one-time payments

To enable one-time payments, go to the Site Administration page and make sure the Show on the Header Menu check box is selected for the One-time Payment page.

See Site administration.

You can also require reCaptcha for one-time payments.

See Configuring reCaptcha.

There are some additional settings for one-time payments on the Payment node under Setup > Cashiering Transactions in the Portal configuration:

  • The Allow URL Payment Sharing for Customer and Allow URL Payment Sharing for Public attributes on the Payment node indicate whether users can request one-time payments from someone else. If True, users will see the Request Payment button in the My Fees section of the Instrument Detail widget. They can click this button to email the one-time payment URL to the person who will pay the fee.
  • Set the Require Full Payment of Unpaid Balance attribute to True to indicate that users must pay the full balance when they make one-time payments.

Application titles for one-time payments

To help users identify the correct applications when making one-time payments, you can configure Rhythm for Civics to show application titles in the one-time payment page. By default only the primary site is shown when the user enters an application ID. Showing the title as well can help users confirm that they are paying the right fees.

In Infor Operations and Regulations the title is specified in the A/P Name field for building and use applications; in the Project/Phase Name field for planning and project applications; in the Case Name field for cases; and in the Business Name for licenses.

To show the titles for one-time payments, use the CDR system setup forms, such as Building Permits System Setup. On the Portal Setups tab, Instrument subtab, select the Information check box under Public Details Options.

Similarly, you can use the Location check box under Public Details Options to show or hide the application location information for one-time payments.

If you want to show the application title on receipts for one-time payments, you must also modify the receipt template.

See Receipt configuration.

URL format for one-time payments

If URL payment sharing is enabled, a user can send a URL for a one-time payment to the person who will pay the fee. The URL specifies the instrument for which the payment is requested. When the recipient clicks the link, the system opens the One-time Payment page and loads the unpaid fees for the specified instrument.

This example shows the format of the URL for a one-time payment:

agency.rhythmlabs.infor.com/one-time-payment/#intdetails/building/intid/2951/intnum/2951/commonid/13832

The URL includes these properties:

  • intdetails: Type of instrument, such as building or businesslicense.
  • intid: Primary key of the instrument. This is the primary key for the application object, such as BuildingApplication.BuildingApplicationKey for a building permit.
  • intnum: Identification number for the instrument, such as BuildingApplication.ApplicationNumber for a building permit.
  • commonid: Common application key for the instrument, such as BuildingApplication.Application.ApplicationKey for a building permit.