Service provider view

The Instrument Detail widget has been enhanced to support showing additional information for users in the service provider role.

In the CDR system setup forms in Infor Public Sector, such as Building Permits System Setup, a Service Provider Details Options section was added so you can configure the service provider view separately from either the customer view or the public view.

Service provider settings in Building Permits System Setup

Similarly, there are new service provider options when you configure details and log generation links in the Application Workflow forms.

In Rhythm for Civics, the Instrument Detail widget has new service provider options. For example, the Allow Public to make a payment setting in the widget configuration has been replaced with separate options for service providers and public users.

New Instrument Detail settings for service providers

This feature requires Infor Public Sector October 2022 or later.