Forgot username

There is a new option to allow users to recover forgotten usernames. Set the Allow Forgot Username attribute on the Setup > Login node in the Portal configuration to True.

A Forgot Username link is then shown in the Login widget on the portal's home page.

Login widget

Clicking Forgot Username takes the user to the Forgot Username widget, where they can enter their email address or mobile number to confirm their identity. The username is then sent by email. You can also require reCAPTCHA.

Forgot Username widget

This feature requires Infor Public Sector January 2022 or later. It is not supported if you are using Rhythm for Civics with Infor Public Sector 11.1.

See "Recovering usernames" in the Infor Rhythm for Civics Administration Guide.