Notifications based on contact details

The notification functionality in Infor Public Sector has been enhanced so you can intercept notifications before they are sent from Rhythm for Civics and alter or redirect the messages.

To intercept notifications, use the new BeforeNotify event on the Resources.Notification object in the Workflow Manager.

For example, you might write a formula to send a notification to a different contact or a different phone number.

This feature requires Infor Public Sector January 2022 or later. It is not supported if you are using Rhythm for Civics with Infor Public Sector 11.1.

See "Notifications" in the Infor Rhythm for Civics Administration Guide.

BeforeNotify event on Notification object