Configuring attachments

Rhythm for Civics includes attachment functionality. For example, a user submitting a service request through the portal might attach a photograph of the issue being reported.

To configure attachments for Rhythm for Civics you must complete these steps:

  • Configure one or more EDM (electronic document management) providers in Infor Public Sector.
  • Configure document types in Infor Public Sector.
  • Define access control for EDM providers and document types.
  • Specify document type permissions for portal users.
  • Configure attachment providers in the Portal configuration.

There is also an option to enable advanced attachment functionality for CDR instruments.

See Attachments for CDR instruments.