Pending register transactions

A pending register transaction is created each time a user opens the checkout page in Rhythm for Civics. This is done so that Infor Public Sector can track the prepare payment call, and so that the register transaction or drawer transaction key can be used as a reference in the payment gateway server.

By default, the transaction will remain pending until it is finalized or voided. For example, if the user navigates away from the checkout page without canceling or completing the process, the transaction will remain pending.

In Infor Public Sector a batch task called Clean Up Pending Register Transactions can be set up to automatically complete or void all pending transactions. See the Infor Public Sector Batch Processing Administration Guide for more information.