ResRent overview
Infor ResRent is a software designed to meet the needs of vehicle rental companies. It combines the enterprise power and streamlined work-flow of a corporate call center reservation system combined with the omnipresence of cloud infrastructure, enabling enterprises to exceed the customers' expectations - every time - all the time. Technology continues to power today’s vehicle reservation industry promoting efficiencies, streamlining processes and improving productivity across all sectors of the enterprise. We are committed to the vehicle reservation industry by developing and enhancing functionality focused on delivering end to end enterprise solutions.
ResRent provides the following critical features essential to your business:
- Give employees access to a single database of actionable information. You get a single database and your vehicle reservation agents in the call center work in the same system, with the same data as your service location agents. Information is presented to employees based on the specific role they perform such as service location agent, call center reservation agent, or service location manager.
- Add renter-specific value added service items. Your agents can add any value added service item to the vehicle reservation.
- View lifetime value of the renter from the Vehicle Reservation screen.