Configuring rewards programs

Use the Rewards Programs page to create and maintain rewards program codes and descriptions which are for internal loyalty programs, as well as external partners. The Internal Loyalty check box differentiates between internal loyalty programs and external reward programs. Additionally, you can also specify the rules to validate the program number entry.

Installation parameter LOYTVS impacts the Travel Sector code value for rewards program records that are marked as Internal Loyalty. The default value is 2.

To create rewards programs:

  1. Select Administration > Configuration > Rewards Programs.
  2. Click New Record.
  3. Specify this information:
    Program Code
    Specify the program code. Two records with the same program code can exist, provided their Travel Sector is different.
    Program Name
    Specify the program name.
    Travel Sector
    Specify the travel sector.
    Internal Loyalty
    Select this check box if you want to create an internal loyalty rewards program. The Program Code value for internal loyalty records must be same as one of the existing Brand Code values that you create in the Brand Configuration screen.
    Numeric Only
    If this check box is selected, the reward number must be numeric only.
    Min Length
    Specify the minimum length of the reward number. The number cannot be less than this minimum length.
    Max Length
    Specify the maximum length of the reward number. The number cannot be more than this maximum length.
    Status
    Specify Active to use the reward program.
  4. Click Save Record.