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ResRent overview
Understanding the Start Center
Managing My Account
Payment process and scenarios
Install parameters for authentication in cloud environment
Keyboard shortcuts
Reservations
Payment process and scenarios
Status and Status Detail relationship
Using walkup
Using Reservation screen to create vehicle reservations
Reservation Tabs
Renter
Itinerary
Vehicle
Value Added Services
Advanced
Estimated Charges
Creating multi-vehicle reservations
Status and Status Detail relationship
Location contact information default rules
Managing additional drivers
Managing charges
Using the Vehicle / Rate pop-up
Searching for a renter profile
Configuring renter profile search parameters and Databridge partner for CRM
Viewing terms conditions and messages linked to reservations
Capturing no sale reason
Configuring the brand change functionality
Configuring payment processing setup
Adding notifications to reservation
Adding preferences
Adding Messages
Adding traces
Using Customer Care screen
Adjustments & Approvals
Managing charges
Managing payments
Viewing renter / itinerary
Viewing vehicles
Viewing value added services
Viewing additional drivers
Viewing linked reservations
Adding traces
Adding notifications to reservation
Viewing terms conditions and messages linked to reservations
Location contact information default rules
Status and Status Detail relationship
Searching for a renter profile
Configuring renter profile search parameters and Databridge partner for CRM
Managing fractional bookings
Location contact information default rules
Status and Status Detail relationship
Adding notifications to reservation
Adding preferences
Adding Messages
Adding traces
Managing CSA reservations
Adding preferences
Adding Messages
Adding traces
Adding notifications to reservation
Creating manual reservation
Maintaining GDPR
Rentals
Payment process and scenarios
Status and Status Detail relationship
Cashier banking
Opening a cash drawer
Working with the cash journal
Printing a receipt for a cash journal transaction
Viewing the cash balance of a cash drawer
Closing a cash drawer
Setting up user verification for cashier banking functions
Creating cash drawers
Configuring daily cash amounts for cash drawers
Managing charges
Maintaining lost and found
Creating walk up reservations
Using Rental screen
Using exit gate screen
Adding traces
Batch Jobs
Running vehicle unassign batch process
Running No Show batch process
Working with vehicle pre-rent assignment
Working with vehicle pre-assign assignment
Running overdue batch process
Running aging batch process
Moving the reservations
Fleet
Using lot management
Using Levels (1-6) tabs
Using Arrangement tab
Translating record descriptions
Configuring lot management overrides
Using lot management templates
Defining lot type vehicle mixes
Creating Vehicle SIPPs
Adding selling notes to a vehicle SIPP
Assigning psuedocode to vehicle SIPP by location
Configuring vehicles
Defining value added service item
Using lot check
Using Stall Request/Confirm screen
Specifying damage charges
Filing vehicle incident report
Reports
Creating new reports
Defining report parameters
Defining text for report
Operations
Printing cash receipt report
Printing primary cashier banking report
Printing shift cash report
Printing reservation trace report
Printing rental receipt
Printing journal report
Printing audit log report
Printing projected revenue report
Printing lot check report
Printing line item adjustments
Printing adjustments and approvals report
Printing estimated charges
Printing override report
Printing user group configuration
Printing user report
Printing reservation status report
Printing reservation batch update report
Printing vehicle incident report
Printing call center recap report
Printing serialized VAS report
Printing delivery and collection report
Printing SOX revenue summary control report
Printing SOX detail revenue control report
Printing agent VAS report
Printing Equifax report
Printing turndown reason report
Rules Setup
Creating CPQ data partner and subscription
Charges
Configuring exit gate value added service
Locations
Configuring delivery blocking
Configuring manual authorizations
Configuring postal deliveries
Configuring postal local renter
Configuring white list locations
Configuring delivery resources
Configuring site address lead time
Configuring location upsell matrix
Restrictions
Configuring automatic vehicle assign restrictions
Configuring Return Flight Required Restriction
Substititions
Configuring SIPP code mappings
Configuring vehicle hierarchy
Configuring vehicle substitution path
Terminal Drive Backs
Configuring terminal drive back offers
Configuring terminal drive back round trip matrix
Vehicle Assignments
Configuring automatic vehicle upgrade
Configuring CDP priority
Configuring vehicle assign lead time
Configuring vehicle assign priority sequence
Configuring the tie breaker
Administration
Configuration
Creating terms, conditions and messages
Creating translations for Terms & Conditions
Assigning print variables to the rental agreement terms and conditions
Setting up channels
Configuring a brand
Viewing global codes
Creating code values for code types
Defining global codes translations
Configuring rewards programs
Associating reward programs to tiers
Translating record descriptions
Configuring email template
Using Knowledge Search screen
Security
Role Security for Users
Creating users
Defining user locations
Setting up user groups
Creating user groups
Setting up menus for user groups
Showing menu items
Hiding menu items
Adding main menu folders
Adding sub-menu folders
Changing label names
Changing screen tab orders
Copying menus
Creating LDAP roles
Understanding install parameters
Defining installation parameters
List of install parameters
Viewing log files
Setting up audit triggers
Location
Location parameters
List of install parameters
Install parameters for authentication in cloud environment
Creating a location
Maintaining sales channels
Defining location parameters
Creating location messages
Creating cash drawers
Configuring daily cash amounts for cash drawers
Creating defined traces
Setting up sequence numbers
Setup
Creating a deck menu
Creating and modifying screens
Setting up devices
Defining global text changes
Defining grids
Creating locales
Creating documents
Databridge
Install parameters for authentication in cloud environment
Configuring Databridge partner
Setting up partner subscriptions
Creating LOYALTY EARNED databridge partner and subscription
Creating LOYALTY ESTIMATE data partner and subscription
Creating ACD partner and subscription
Configuring payment processing setup
Configuring renter profile search parameters and Databridge partner for CRM
Creating reservation outbound partner and subscription
Creating CPQ data partner and subscription
Manual CPQ subscriber configuration
Manual CPQ subscriber configuration
Creating inspection request data partner and subscription
Creating terms and conditions data partner and subscription
Setting up and testing terms conditions messages API
Creating flight interface data partner and subscription
Creating RESEBSDTLSEVENT Interface data partner and subscription
Understanding Databridge messages
Viewing Databridge message status
Searching for outbound events
Viewing transaction log details for outbound events
Scheduling Databridge partner jobs
Defining parameters for Databridge partner jobs
Configuring process startup
Currency
Maintaining currencies
Creating exchange rates
E-Mail Messenger
Configuring e-mail template
Configuring e-mail notification parameters
Configuring e-mail notification conditions
Configuring e-mail viewer
Start Center Setup
Setting up inbox entries
Associating inbox entries with user groups
Setting up KPIs
Defining KPI structures
Associating KPIs with user groups
Defining KPI ranges
Viewing KPI history
Defining queries
ION BODs
Sync SecurityRoleMaster to Infor Ming.le
Sync SecurityUserMaster from Infor Ming.le
Glossary
allowance
value added service
fractional booking
voucher
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