Capturing no sale reason
The No Sale Reason pop-up is displayed when you abort the process of creating a new reservation. For example, either by navigating out of the Reservations screen or when you click the button on the tool bar.
The Lost Business Reasons pop-up is displayed when you abort the process of creating a NEW reservation
To capture the lost business reasons, you must:
- Set the property parameter TRACKLOSTBIZ to Yes. By default, by the value is set to Yes.
- Define the Lost Business Opportunity codes in the Global Codes page.
- Select the lost business reason code.
- Click . The code is saved in the database.