Adjustments & Approvals

Use the Adjustments & Approvals tab to:

  • To post any adjustments to the rental agreement
  • To carry out the approval process in case the user does not have authorization to post adjustments.
  • To issue points.

For the approval process, you can set up a Dataspy to view all records with pending adjustments. You can set the screen to split view to quickly reconcile the adjustments and select the next record while staying on the Adjustments & Approvals tab. You can use Approve All or Deny all functionality to quickly approve or deny the adjustments. You can also use the right click functionality on the grid to select individual adjustments that you want to approve or deny.

To post an adjustment:

  1. Select Reservations > Customer Care > Adjustments & Approvals.
  2. Select a line item that you want to modify with the exception of Total Amount, Taxes and Fees.
  3. Specify the information that you require.
  4. Click Submit to post the adjustment.