Setting up inbox entries

The inbox displays notifications (inbox entries) of changes in the system database on the Start Center. An example of inbox entries is the number of online bookings or complaints associated with a location.

Users can open screens necessary to complete actions or activities associated with inbox entries by double-clicking the inbox entry. A Dataspy Specifyed for inbox entries automatically searches for and retrieves the records associated with an inbox entry to the called screen. Inbox entries can be assigned to specific user groups or defined as public entries that are displayed for all users. After personalizing the inbox, set system privileges for users to modify their inbox by adding and/or deleting entries and modifying the order and sequence in which entries are displayed.

To set up inbox entries:

  1. Select Administration > Start Center Setup > Inbox Setup.
  2. On the List View page, click New Record.
  3. Specify this information:
    Inbox Code
    Specify a unique code identifying the inbox entry, and then specify a description of the activity to complete for the inbox entry in the adjacent field. The description will be displayed in the Inbox on the Start Center Setup.
    SQL Statement
    Specify the SQL statement to calculate the number of applicable records for the inbox entry. The system automatically populates the SQL Statement Text field.
    Public
    Select to give all user groups access to the inbox entry.
    Note: Inbox entries for which user groups have been associated cannot be public.
    Hide Inbox if
    Specify a parameter to hide the inbox entry to all user group if the inbox value meets the parameter.
    Screen
    Specify the system screen for which to enable a hyperlink to call the screen for the inbox entry.
    Note: If you update Screen, the system clears Dataspy.
    Dataspy
    Select the Dataspy used to retrieve records for the called system screen.
    Filter
    Specify the where clause with which to associate the inbox entry.
    Out of Service
    Select if you do not want the inbox entry accessible to the public.
  4. Click Save.