Troubleshooting Q&A Excel Web Add-in

Redundant xldudf prefix in formulas

Due to a known Microsoft issue, Q&A Cloud formulas may display a redundant _xldudf_ prefix when you open a workbook. To resolve the issue:

• In Desktop Excel, recalculate the workbook.
• In Excel Online, refresh the web page or restart the browser.

Folder path in Q&A Cloud formulas

If Q&A Cloud formulas contain a folder path that causes issues, recalculate the worksheet or workbook to remove the file path and update the formula to the correct format.

The issue applies to Desktop Excel and Excel Online.

Sign in or sign out dialog box does not display correctly

For some browser and regional settings combinations, the sign in or sign out dialog box does not display correctly. If the issue occurs, close the dialog box and then sign in or sign out again.