Updating the Q&A Cloud client from machine level as a non-administrator user

When logging on to the machine level Q&A Cloud client, the client's software version and software version stored on the cloud server are automatically compared. If the client's software version is different than the latest version stored on the cloud server, then the client's version is updated after you restart Excel.

  1. Access your VDI environment as a non-administrator user.
  2. Access Microsoft Excel.
  3. Click Query & Analysis tab and then click Logon to log on using your email and password.
    If your software version is different than the latest version stored on the cloud server, a message is displayed to restart the Q&A Cloud client.
  4. Click OK.
  5. Select Close from the File menu.
  6. Access Microsoft Excel again.
    The user level Q&A Cloud Excel Add-in is now available. However, the Query & Analysis tab in Excel is now duplicated. While both Q&A Cloud Excel Add-ins remain active, use the user level Q&A Cloud Excel Add-in to run Q&A Cloud functions.