Initial tasks
After Q&A Cloud is provisioned for your organization by the
Infor Cloud team, a web URL and user profile are sent to your
organization's designated contact.
Provisioning happens after the creation of a tenant in the cloud, and involves setting up Q&A Cloud and SunSystems Cloud in Infor Ming.le, and configuration to operate within Infor Ming.le. An administrator user is added to provide administrative access to the software in Infor Ming.le. The administrator configures SunSystems Cloud and Q&A Cloud for the other users.
Implementations of Q&A Cloud vary but in all scenarios there are several initial tasks that are likely to be required. This chapter provides a broad overview of those tasks.
Before you begin
This table shows the tasks that are recommended for all implementations:
| Task | Completed |
|---|---|
| Get a list of users, their Infor Federation Services (IFS) IDs and their Q&A Cloud roles. The list is provided by the Infor Cloud team. | ❑ |
| Download the Q&A Cloud client installer from the Q&A Cloud client setup page. The client software must be downloaded to each client. | ❑ |
| Run the client installation setup. The client software must be installed on each client. | ❑ |
| Download the environment connection profile from the Q&A Cloud client setup page. The environment connection profile must be downloaded on each client. | ❑ |
Tasks in Q&A Cloud
Open Microsoft Excel and perform these tasks:
| Task | Completed |
|---|---|
| Import the environment connection profile. This provides the link to the tenant. | ❑ |
| Sign in to Q&A Cloud. You sign in using the IFS user that is created by the administrator. | ❑ |
| Design and run the reports. Reports can be migrated from Q&A 11.3 format, or created in Q&A Cloud. | ❑ |