AutoComplete

AutoComplete shows a list of possible matches as you begin typing in a field. Operations and Regulations includes a service that provides AutoComplete functionality for selected fields.

AutoComplete is preconfigured for some of the most commonly used fields, and you can configure it for additional fields as required. You can also use a service profile to call an external service for AutoComplete functionality.

SaaS native AutoComplete

In multi-tenant environments, the AutoComplete functionality supports a new search service based on Apache Lucene to improve performance, suggestion accuracy, and reliability. This change applies only to multi-tenant environments. On-premises environments continue to use the existing AutoComplete implementation.

The upgrade only affects the service. Users trigger AutoComplete the same way, by typing in a supported field in the UI, and existing workflows are unaffected.

The upgrade provides these advantages:

  • Faster responses: AutoComplete suggestions appear more quickly, especially for agencies with large datasets of activity codes, identifiers, and descriptive fields.
  • Improved suggestion consistency: Suggestions for partial inputs and minor typos are now more consistent and relevant. Exact matches for codes and IDs are still prioritized and behave as before.

Saved searches, reports, and integrations that rely on stored codes or IDs are not affected by this change.

Because of the new search ranking and fuzzy matching capabilities, users might notice that the list of suggestions for code- or ID-based searches differ slightly from the legacy service when partial values or typos are entered. Exact match behavior for complete, correctly entered codes and IDs remains unchanged.

Enabling SaaS native AutoComplete

AutoComplete in MT SaaS is controlled by the SaaS Native Auto Complete feature toggle. When this toggle is enabled, the system uses the modernized search service to provide AutoComplete suggestions.

After enabling the feature toggle, an administrator must run the Build Auto Complete Indexes task in the Batch Manater to build the search indexes before AutoComplete suggestions will appear. This batch task creates the indexes that the search service uses to generate suggestions.