Customer Service

This bundle provides tools for managing customer inquiries, service requests, and communication channels, ensuring efficient and responsive public service operations. It includes capabilities such as Call Center, Incident Management, and Customer Service Management.

SKU

HAN-S-H8CSB-MT

Operations and Regulations - Customer Service Bundle - SaaS MT

Child SKUs

• HAN-S-H8CSB-MT

  Operations and Regulations - Customer Service Bundle - SaaS MT

• HAN-S-H8AWS-MT

  Operations and Regulations - Assets Web Services - SaaS MT

• HAN-S-H8BWS-MT

  Operations and Regulations - Billing Web Services - SaaS MT

• HAN-S-H8CC-MT

  Operations and Regulations - Call Center - SaaS MT

• HAN-S-H8CS-MT

  Operations and Regulations - Customer Service - SaaS MT

• HAN-S-H8CWS-MT

  Operations and Regulations - CDR Web Services - SaaS MT

• HAN-S-MEXC-MT

  Operations and Regulations - Microsoft Exchange - SaaS MT

• HAN-S-O311-MT

  Operations and Regulations - Open 311 API - SaaS MT

License keys

For every named user that you purchase, you will receive one of these Infor Operations and Regulations license keys:

• Call Centre
• Customer Service
• Incident
• Microsoft Exchange
• Open311