Enabling GenAI features through CloudSuite Self-Service Portal

To enable the GenAI Embedded Experience for Operations and Regulations, the feature must be toggled on in CloudSuite Self-Service Portal (CSSP).

You must have the Admin role in CSSP to enable features. By default, your company's administrators listed in Infor Concierge will have this role in CSSP.

To learn more about CSSP, see https://docs.infor.com/ssp/latest/en-us/cssplib/default.html?helpcontent=landing.html.

Enabling all GenAI features for all tenants

  1. In CloudSuite Self-Service Portal, select Features from the side menu.
  2. From the Feature Type list, select GenAI.
  3. Click the Bulk Action button in line with the Feature Type list.
  4. From the Bulk Option list, select Enable All.
  5. Click Save.

Enabling all GenAI features for a specific tenant

  1. In CloudSuite Self-Service Portal, select Features from the side menu.
  2. From the Feature Type list, select GenAI.
  3. From the Tenant list, select the tenant for which to enable the GenAI features.
  4. Click the Bulk Action button in line with the Feature Type list.
  5. From the Bulk Option list, select Enable All.
  6. Click Save.

Enabling selected features

  1. In CloudSuite Self-Service Portal, select Features from the side menu.
  2. From the Feature Type list, select GenAI.
  3. From the Tenant list, select the tenant for which to enable the GenAI features.
  4. Under GenAI Embedded Experience, locate the rows for the GENAI and IPS applications. Enable the features by selecting the check box.
    Note: IPS stands for Infor Public Sector, which is the former name of Infor Operations and Regulations. This will be updated in a future release.

    The feature for the GENAI application is also enabled. This activates the LLM Passthrough APIs and Prompt Catalog functionality. These are required for the GenAI Embedded Experience to operate correctly.

  5. Click Save.