Notification configuration

Out of the box, Infor Operations and Regulations Mobile comes with a notification type called INSPSTSUPD (inspection status update) preconfigured. This is the only notification type that is currently supported, so you will not need to add any others.

To send emails and SMS text messages, you must define your agency's email and text settings. Both of these are configured in the Hansen8 configuration of the associated Infor Operations and Regulations site.

Use the EMAIL node of the Hansen8 configuration to specify your agency's email settings. For text messages, Infor Operations and Regulations uses Twilio. Use the Twilio node under the NOTIFICATIONS > Providers node to specify your Twilio account settings.

Note: Twilio is a third-party application, so you must create your own account. There is a small charge for every text message that is sent using Twilio.

In Infor Operations and Regulations, you can use the Notification Reason code definition to create predefined messages that can be sent from the mobile app. When sending a notification, the user can tap on the Reason field to open a popup that lists the available messages. Users can also enter their own messages in the Message field.

You can also write formulas in the Workflow Manager to intercept notifications before they are sent and alter or redirect the messages.

Finally, to send notifications, you must schedule the Send Notifications Run task in the Batch Manager.

See Administrator > Batch Processing > Send Notifications Run in the Infor Operations and Regulations User and Administration Library.