Notifications

Notifications can be in the form of emails, SMS text messages, or both. Agencies can also use notification formulas, or define their own notification methods using custom code.

For example, an inspector might want to notify a customer that she is running late, or that she will arrive early for an inspection. From the home page, the inspector can tap the envelope icon for any record in the current query and select from a list of predefined notifications, or enter her own message. Depending on the contact's notification preferences and your agency's configuration, the notification is sent as an email, a text message, or both.

For more information about notifications see Administrator > Agency Personalization in the Infor Operations and Regulations User and Administration Library.