Calendar-based assignments

If the Calendar-based Assignments feature is enabled, you can schedule service requests, work orders, asset inspections, CDR reviews, and CDR inspections by adding them to employees' calendars from the InfoViewers for these records.

For example, if calendar-based assignments are enabled, a Schedule the activity button is shown next to the Assigned to Employee field in the Review InfoViewer for CDR reviews. Use this button to access employees' calendars and schedule reviews. See the Asset Management, Customer Service, Work Management, and CDR user guides for more information.

To enable calendar-based assignments, select System > Administration > Feature Toggles and set the state of the Calendar-based Assignments feature to On.

For more information, see "Feature toggles" under System Administration in the Infor Public Sector User and Administration Library.

Calendar events are configured using the CalendarManagement configuration in the Configuration Editor.