Formulas for outbound messaging

Infor Operations and Regulations needs a mechanism for sending outbound messages, so you must add workflow formulas in the Workflow Manager.

To create an outbound messaging formula, browse to the object for which you're setting up outbound messaging and select the event on which you want to send messages. For example, to send a message when a service request is added, you would use the AfterAdd event of the ServiceRequest object.

To send messages, use the Send method of the messaging service (Hansen.Core.Messaging.MessagingService.Send). The ION snippets in the Formula Editor include predefined formulas that you can use for most types of records, such as ION Exp Service Request for service requests.