Adding a fee type to a milestone

Infor Operations and Regulations defines fee types in a central Fee Library so that they can be reused across multiple case types. By adding a fee type to a milestone you indicate when in the code enforcement process you want Infor Operations and Regulations to charge the fee. To add the fee, you specify the fee code and description and the dates Infor Operations and Regulations will use the fee. Note that you can also add fees to a case type without specifying a milestone.

  1. Select Code Enforcement > Setup > Case Workflow.
  2. In the Case Types tree, browse to the fees for the correct milestone.
  3. Click the Initial Deposit, Additional Deposit , At Cost, or Standard node under Fees.
  4. Click Add above the grid.
  5. Specify the fee code and fee description.
  6. Select the Pay in Portal check box if you want to allow customers to pay the fee in Infor Rhythm for Civics.
    Note: This check box is not available for at cost fees.
  7. If the fee is conditional, specify a formula in the Add On Condition field to calculate whether the fee type is added.
  8. In the Use From Date and Use To Date fields, specify the period during which the fee is effective for the case type.
  9. For initial deposit fees, specify the appropriate milestones in the Additional Deposit Milestone and Pay Fees Milestone fields.
    You can specify a milestone in the Additional Deposit Milestone field to require an additional deposit when the account gets too low to pay at cost fees. When the case is charged a fee that exceeds available deposit funds, Infor Operations and Regulations holds the case at this milestone until the additional deposit is paid. You can also specify a milestone in the Pay Fees Milestone field to direct Infor Operations and Regulations to attempt to pay all accumulated at cost fees using deposit funds if the Auto Pay option is set for those at cost fees.
  10. Click Save.