Transferring an overpayment

Overpayments occur when a customer pays an amount greater than the fees charged on an application. You can transfer these excess amounts from one building application to another.

Note: After you transfer an overpayment to another application, Infor Operations and Regulations automatically applies the overpayment amount the next time you pay a fee charged on that application.
  1. Load the application you want in the Application InfoViewer.
  2. On the Fees tab, click Transfer Overpayment.
  3. In the Transfer to A/P # field, enter the identification number for the application to which you are transferring an overpayment.
  4. In the Transfer Amount field, enter the amount that you want to transfer to the application.
    Infor Operations and Regulations enters the total amount of the overpayment by default. You can enter a smaller amount but not a larger amount.
  5. Enter any other information about the transfer.
    You can enter a reason for the transfer in the Adjustment Reason and Comments fields. You can also enter the identification code for an employee who can authorize the transfer and an authorization code in the Authorization field.
  6. Click Transfer Transfer button.
    Infor Operations and Regulations transfers the amount to the target application and deducts the amount from the overpayment total of the current application.