Transferring an unmatched payment

  1. Load the unmatched payment into the Payment InfoViewer.
    You access the Payment InfoViewer by clicking the Trace # link for the payment on any form that shows the link.
  2. Click Transfer to Correct Account.
    Infor Operations and Regulations shows the Transfer Payment to Correct Account dialog box. This dialog box shows the payment information in read-only fields, and includes fields that you can use to enter the correct account number, your employee ID, and the transfer date and time. The Transfer to Correct Account link is only displayed if you have the correct permission in Access Control.
  3. Enter the correct account number for the payment in the To Account # field.
  4. Click Save.