Recording service request labor

  1. Look up the timesheet for the employee whose service request labor you want to record.
  2. On the Service Request tab, specify the identification code for the employee in the Employee ID field.
  3. Specify the time period for the labor in the Charge Date From and To fields.
  4. Specify the total number of hours worked in the Work Hours field.
  5. Specify the employee's pay rate for the labor in the Rate field.
  6. Specify the type of payment for the labor in the Pay Type field.
  7. Specify any other information about the employee's service request labor.
  8. In the Service Request # field, specify the identification number for the service request that the employee worked on.
  9. Click Add Service Request Usage.
    To prevent errors, Infor Operations and Regulations shows a prompt if the dates you entered in the Charge Date From and To fields cover a span of more than 15 days. Click Yes to confirm that you want to add the service request usage.
    Infor Operations and Regulations adds the service request information to the timesheet and to the service request and shows it in the Service Request Usage grid. If you click Search to refresh the timesheet, you can view the labor record on the Summary tab under Service Request Labor Usage.
    You can also view the labor information as a resource usage record in the service request itself. Using the service request, you can delete this record or add additional labor usage records. Any labor usage records added for an employee in a service request will be displayed on that employee's timesheet.