Service request viewer buttons

Closes the service request and returns you to the location from which you opened it.

Used to print any reports that are associated with the current record. Depending on how your agency has configured its reporting application, you can print to an agency server, print through the cloud, print locally through a wireless connection such as Bluetooth, or email the report.

Starts the timer, which can be used to record the time taken to complete a service request inspection.

Stops the timer.

Saves any changes that you have made to the service request record.

The Save and Close button is displayed when you record resource usage. Tap it to save your changes and close the resource usage screen. Tapping Save on this screen will save your changes and keep the screen open so that you can record additional resource usage.

Used to record service request inspection results, or to resolve a completed service request.

Used to complete actions such as rescheduling or reassigning a service request. Tap the Action button to show a list of options.

You can also use the Action button to set the location of the service request to your current GPS position. Tap Action and select Set Location, then tap OK.

Shows directions from your current location to the location of the service request.

This button is displayed on the Attachment tab. It can be used to add new attachments to the current service request.

This button is displayed on the Resource Usage tab. It can be used to add resource usage to the current service request.

This button is displayed on the Resource Usage tab. It can be used to record resource usage based on a usage group.

This button appears on the Add usage items from a group screen, which appears when you add usage for a usage group. It is used to record usage for the selected resources.