Finding internal charges
When a customer approaches your cash register, you can search for charges generated by Infor Public Sector that the customer is responsible for, such as application fees or utility bills. The types of charges that you can search for depend on the modules that your agency has purchased.
You can search for charges by address, parcel, customer contact information, or information that is specific to the type of charge you're searching for, such as account information for utility bills.
Note: It is possible that a search for internal charges will
return charges with an amount of $0.00. This allows the customer to make an
overpayment on a charge that is not currently due. For example, a customer might
want to pre-pay a bill for the next three months.