Allocating a payment to specific bills

If a customer wants to use a payment to pay off a specific bill or bills, you can select the bills the payment will be applied to. Ordinarily Infor Operations and Regulations applies payments to the oldest unpaid bills first, but when you select specific bills Infor Operations and Regulations applies the payment to those bills instead. You can also select the order in which the payment will be applied to the selected charges.

Note: Not all bill types allow you to allocate payments to specific bills. The payment application rule that you select for a bill type determines how Infor Operations and Regulations will proceed when you allocate payments to specific bills of that type. For example, some bill types may require payments to be applied to the oldest unpaid charges first.
  1. Begin to receive a payment using Process Payments or Receive Payment.
    You can also use the Payment InfoViewer to allocate payments to specific bills.
  2. Click Manage Payment to Specific Bills below the Payment to Specific Bills grid.
    Infor Operations and Regulations shows the Modify Payment to Specific Bill dialog box. This box shows a tree that lists all debits for the account the payment is designated for.
  3. Browse to the charges that you want to apply the payment to and select the check box for each charge that you want to pay.
    Infor Operations and Regulations automatically shows all unpaid charges. You can select the Paid Debits check box to show paid charges as well. You can use the Display option buttons to include all bills in the tree, or to include only the most recent one, two, or three bills.
  4. Click Save.
    Infor Operations and Regulations shows a grid listing the charges you selected to apply the payment to and their current pay order.
  5. If you want to adjust the pay order of the selected charges, reorder the records in the grid.
  6. Click Save.
    Infor Operations and Regulations closes the dialog box. The charges you selected are now displayed in the Payment to Specific Bills grid in the indicated order. To make any changes, repeat steps 2 to 5.