Component redirects

Attachments are retrieved from EDM providers based on component monikers, such as Hansen.CRM.ServiceRequest for service request attachments. In some cases generic components are used by default, but you can use component redirects to define more specific mappings of attachments to component types.

For example, asset attachments are mapped by default to the generic Hansen.AssetManagement.Asset component, but you might want to use a specific asset type, such as Hansen.AssetManagement.Fleet.Vehicle.

Use the Component Redirects node in the DocumentProviders configuration to specify a redirect for a component type. Each redirect is defined in a child node under the Component Redirects node. The Moniker attribute specifies the moniker of the generic component. The Bind Path attribute specifies the property of this component that is used to drill to a more specific object. For example, the property of Hansen.AssetManagement.Asset that links to a specific asset type is Detail.

See DocumentProviders configuration.

Out of the box, the DocumentProviders configuration includes redirects for assets (Hansen.AssetManagement.Asset) and CDR applications (Hansen.CDR.Application). These are disabled by default. Set the Enabled attribute to True to enable them.

Note: Component redirects are not supported if you are using the IPS provider type.