Infor Public Sector uses an Oracle or SQL Server database to store the agency's data. You can use the Schema Manager to review and modify the data structure.

An Infor Public Sector database can include a large number of codes, so you can define filters to limit the codes that are available in different contexts. For example, if you have a long list of service request responsibility codes, you might want to restrict the responsibility codes that are available when submitting a service request based on the service request type.

The Infor Public Sector user interface is designed so that you can easily modify or extend it to meet your agency's requirements. You can modify existing pages, such as adding or removing controls, and you can create your own pages.

AutoComplete is the familiar feature that shows a list of possible matches as you begin typing in a field. Infor Public Sector includes a service that provides AutoComplete functionality for selected fields.

Infor Public Sector can interact with various reporting applications such as Birst and Infor Document Management.

You can personalize the workflow of your Infor Public Sector site to match your agency's business processes.

A formula in Infor Public Sector is a short piece of Visual Basic .NET code that performs a specific function within your agency's workflow.

Configuration and setup data can be transferred from one instance of Infor Public Sector to another.

Use the Definition Manager to copy Infor Public Sector configurations to other instances or tenants.

You can configure Infor Public Sector to send email or text notifications to contacts.

The Infor Public Sector messaging framework is used to exchange BOD-based messages with external systems such as Infor ION. The messaging framework is responsible for generating BODs and placing them in the outbox, and for retrieving BODs from the inbox. The Infor Public Sector Data Management framework is then used to translate between the XML data in the BODS and the Infor Public Sector data structure.

Authorized applications are used for authentication in Infor Public Sector.

Service profiles can be used to call web APIs such as web services or rest services. They provide a way to create reusable web request configurations, and can be used to make web requests from a multi-tenant environment.

Infor Public Sector can interact with other systems by exchanging data in the form of XML.