Closing a work order If a work order has been completed, you can use the mobile app to close the work order record. Load the work order that you want to close in the work order viewer. Tap the Close button. Specify this information: Closed Date Enter the date and time the work order was closed. The app automatically enters the current data and time. Closed By Enter the employee who closed the work order. The app automatically enters your name. Comments Enter any comments about the completed work order. Tap OK.