Infor Public Sector Code Enforcement User Guide

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About this guide
Code Enforcement overview
Cases
Starting a case
Case InfoViewer
Lookup Cases Action button commands
Case InfoViewer settings
Case InfoViewer toolbar buttons
Case InfoViewer tabs
Refreshing the InfoViewer
Checking the status of a case
Viewing standard operating procedures
Case site information
Changing a case's primary site
Adding associated sites to a case
Contact information
Changing contacts for a case
Adding a contact to multiple cases
Removing a contact from multiple cases
Changing case information
Advancing to the next milestone
Case groups
Creating a group of new cases
Adding a case to a case group
Removing a case from a case group
Associating other cases or applications
Associating a service request with a case
Supervisor approvals
Setting your PIN
Performing a supervisor override
Recording employee involvement for a case
Resolving a case
Deleting a case
Code violations
Recording a code violation for a case
Updating a code violation's status
Updating the status of multiple code violations
Fees (non-Billing)
Viewing fee information (non-Billing)
CDR non-Billing transaction designators
Charging a fee
Editing a fee
Adjusting a fee
Paying a fee (non-Billing)
Paying an at cost fee (non-Billing)
Refunding fees (non-Billing)
Recalculating fees
Waiving fees (Non-Billing)
Reversing a payment (Non-Billing)
Voiding a payment
Confirming a payment
Refunding an overpayment
Transferring an overpayment
Refunding a deposit
Clearing a deposit
Deposit accounts
Fees (CDR Billing)
Viewing fee information (CDR Billing)
CDR Billing transaction types and designators
Charging a fee
Editing a fee
Adjusting a fee
Paying a fee (CDR Billing)
Paying an at cost fee (CDR Billing)
Refunding fees (CDR Billing)
Recalculating fees
Waiving fees (CDR Billing)
Waiving a penalty
Reversing a payment (CDR Billing)
Applying credits
Refunding an overpayment
Refunding a deposit
Clearing a deposit
Deposit accounts
Opening an application's billing account
Changing an application's billing account
Reviews
Creating a review
Review scheduling
Scheduling a review in the calendar
Assigning reviews
Recording review results
Recording a problem in a review
Resolving review problems
Viewing a case's review history
Deleting reviews
Inspections
Creating an inspection
Inspection scheduling
Scheduling an inspection in the calendar
Scheduling inspections
Recording inspection results
Recording a code violation in an inspection
Partial inspections
Recording review or inspection results
Deleting an inspection
Viewing a case's inspection history
Assignments
Defining a review assignment
Case Types tree nodes
Changing an assignment's reviewer
Defining an inspection assignment
Case Types tree nodes
Changing an assignment's inspector
Duplicating assignments
Duplicating review or inspection assignment groups
Changing an assignment's assignment area
Removing review or inspection assignments
Hearings
Adding a hearing
Adding an attendee to a hearing
Removing attendees from hearings
Rescheduling hearings
Changing hearing locations
Recording hearing results
Deleting a hearing
Conditions
Adding a condition to a case
Approving a case condition
Details
Adding a case detail
Adding a review detail
Adding an inspection detail
Map Drawer for Code Enforcement
Map Drawer for Start Case
Map Drawer for Lookup Cases
Map Drawer for Case InfoViewer
Map Drawer for Lookup Reviews
Map Drawer for Schedule Inspections
Map Drawer for Lookup Inspections
Code Enforcement form codes
My Infor CDR.CodeEnforcement items
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