Delinquency Refresh Assignments

The Delinquency Refresh Assignments task reviews accounts in delinquency and updates the assigned delinquency managers and delinquency officers based on the current delinquency setup.

Any delinquencies that were updated manually will be reassigned, and delinquencies will be reassigned if the default delinquency manager and delinquency officer for the scheme have changed.

  1. Load all account delinquencies that match the parameters for the task.
  2. For each delinquency, get the current delinquency scheme.
  3. Set the delinquency manager and delinquency officer to the employees who are currently designated for the scheme.

Setup

This table describes the Infor Public Sector setup forms that are used to configure this task:

Setup form Comments
Delinquency Setup The main setup form for delinquency processing. Defines delinquency schemes and the associated delinquency managers and officers.

This table lists the database tables that store setup information for this task:

Table Comments
BILLING.DELINQUENCYSCHEME Stores delinquency schemes.

Invocation

You can use the Batch Manager form or the Billing Calendar to schedule delinquency refresh assignments runs.

This table describes each parameter for this task:

Form Console Description
Bill Type BillType (int) Bill type for which you want to update delinquency assignments.
Account Area AccountArea (string) Account area for which you want to update delinquency assignments.
Account Class AccountClass (string) Account class for which you want to update delinquency assignments.
Billing Cycle BillingCycle (string) Billing cycle for which you want to update delinquency assignments.
Commit Interval CommitInterval (int) Number of accounts processed in each batch.
Note: You can enter any number, but there are limitations at the database level. Oracle databases have a limit of 1,000 records, and SQL Server databases have a limit of 2,000 records. Entering a larger number will cause errors.
Group Group (string) Account group for which you want to update delinquency assignments.
Subgroup SubGroup (string) Account subgroup for which you want to update delinquency assignments.

Data output

This table lists the database tables in which this task adds or updates records:

Table Comments
BILLING.ACCOUNTDELINQUENCY Stores delinquency information for accounts that are currently in delinquency.
BILLING.DELINQUENCYHISTORY Stores a complete history of delinquency processing for each account.
BILLING.DELINQUENCYREFRESHASSIGNMENTSRUN Stores information on each delinquency refresh assignments run, including the parameters entered for the run, the date and time the run started, and the number of accounts processed.

This table lists the Infor Public Sector forms that you can use to review the results of this task:

Form Comments
Delinquency Officer Accounts item in My Infor Shows a list of delinquent accounts that are assigned to a particular delinquency officer. You can use the item's preferences to specify the delinquency officer whose assignments you want to view. If you to not specify a delinquency officer, then the item shows all delinquencies.