Send Notification Run

This task sends text or email notifications to Billing account contacts who have subscribed to receive them.

You can send two types of notifications:

  • Reminders of approaching bill due dates
  • Reminders of upcoming direct debit payments

You must configure a separate instance of the task for each notification type. When it runs, the task searches for accounts that have an upcoming bill due date or an upcoming direct debit payment, and sends notifications to account contacts who qualify to receive them.

Note: If this task does not run on a particular day, then any accounts that would have qualified to receive notifications on that day will not receive them. The task does not resend notifications from previous days. The expectation is that there will be qualifying notifications every day, so the task should be scheduled to run every day, including holidays and weekends.

Setup

This table describes the Configuration Editor settings that affect this task:

Configuration and path Comments
Hansen8/NOTIFICATIONS/Billing Notifications Used to configure the notification types that are used to send Billing notifications.

This table describes the Infor Public Sector setup forms that are used to configure this task:

Setup form Comments
Manage Account (BMA) Used to sign up account contacts to receive notifications.
Notification Templates (RNT) Used to configure notification templates.

Parameters

This table describes each parameter for this task:

Parameter Description
Notification Select the type of notification that the task will send. There are two options:
  • Select BILLDUEREM to send reminders of approaching bill due dates.
  • Select DDEBITREM to send reminders of upcoming direct debit payments.