Removing a meter

  1. Select Asset Management > Assets > [Sewer, Storm, or Water].
  2. On the Meter tab, under Meter Management, click Remove Meter.
  3. Specify this information:
    Meter ID
    Specify the identification code for the meter that you are removing.

    If the meter is currently installed at an address position, the meter's address, position, and installed date are displayed. Infor Public Sector also shows the associated register and component, if they exist, in the Register and Meter Component fields. The Child Components grid lists all components for which the selected meter is listed as the master component on the Associated tab of the Meter Component InfoViewer.

    Service Status
    Specify the identification code for the status of the meter.
    Reading
    Enter the final meter reading.

    In the rare case that this final reading is 0.00, such as if the meter rolls over from 9999.00 to 0.00, click Record Zero Reading to indicate that you've deliberately entered a reading of 0.00. Note that clicking the link replaces any value in the field with 0.00.

    Estimate Reading
    If you're unable to get an accurate reading, click this link to calculate an estimated reading for the meter. Also select the Estimated check box.

    Infor Public Sector calculates an estimated reading based on a formula defined during setup, and notifies you if an estimate can't be found.

    Ready to Bill
    If you want this final reading to be approved and included in the next bill, select this check box. Otherwise the reading won't be included in the next bill.
    Reader Code
    Optionally, enter a code to record any irregular circumstances about a meter reading, such as a meter malfunction or suspected tampering.

    Depending on the reader code, Infor Public Sector might highlight the reading in a certain color when it is reviewed using Review Meter Readings. Infor Public Sector may also assign a default service request type that can later be used to create a service request, such as a request to repair or inspect a faulty meter.

  4. Click Save.
    Infor Public Sector saves the removal information, clears the fields so that you can remove more meters, and shows a message that the meter has been removed successfully.