Approving a meter reading
After you've searched for readings to review, Infor Public Sector shows those that haven't yet been approved on the Exceptions and Acceptable tabs. Readings aren't ready for billing until they're approved, so you must manually approve the readings on these tabs after you've reviewed them and addressed any problems. You can approve readings in one of three ways:
- To approve an individual reading on either tab, click the Approve link in the Approval column for the reading.
- To approve multiple readings, select the desired readings and click the button in the top right corner of the grid.
- To approve all readings simultaneously, click the Approve All link above the grid.
If a reading is eligible to be approved, Infor Public Sector moves it from the current tab to the Approved tab and replaces its Approve link with an Unapprove link. A reading is eligible for approval if there is no pending service request for a re-read.
Depending on the settings your agency has defined in Reading Review Setup, Infor Public Sector may also take additional actions when a reading is approved, such as executing a formula or preselecting the associated account for the next bill run.