Map functions

The mobile app includes a GIS viewer that you can use to view your work assignments on a map. From the card view or grid view in the home screen, tap the View button and select Map View to switch to the map.

The map is also shown in the viewers for certain types of records, such as the work order viewer and the service request viewer.

You can zoom to the location of an item in the work list, such as an inspection, by tapping on the item. Similarly, you can tap on a map marker to highlight the corresponding item in the work list.

Tap the Show Location button on the map to view your current location. The map shows your location based on the GPS coordinates of your mobile device.

Tap the Map Options button to show the Map Contents dialog box. From this dialog box you can select the basemap and the layers that you want to show.

Creating records

You can also create work records from the map in Infor Field Inspector, and you can use the map to select locations when creating new records from the Action button on the home screen.

From the home screen, you can long press any location in the map to create an asset, work order, service request, or case for the X and Y coordinates of the selected location.

You can also create different kinds of records for addresses, parcels, properties, and assets in the map. For example, tapping an asset in the map opens a popup window that you can use to create a work order, case, inspection, or service request for that asset. These are the types of records that you can add for different map features:

  • For addresses you can create service requests, work orders, or cases.
  • For assets you can create service requests, work orders, cases, or asset inspections.
  • For parcels you can create service requests, work orders, or cases.
  • For properties you can create service requests or cases.

You can also use the map to select locations when creating new records from the Action button on the home screen. For example, you can tap Action and select Create Service Request to add a service request. You can then tap in one of the site fields, such as the Address field, to select a location from the map.

For existing records in the asset, work order, service request, or case viewer, you can long press any location in the map to set the X and Y coordinates as the location of the current record.

Note: There is one known limitation in the map view in the Windows version of the app. Tapping records such as addresses on the left side of the screen, in the area where the cards are displayed, will not open the popup. This is because the card container in the Windows app has a transparent background that does not allow map features to be selected.

Map limitation in Windows app