Service request (including Call Center)

<COMPONENT moniker="Hansen.CRM.ServiceRequest">
  <EVENT name="Hansen.CRM.TakeACallApplet:SubmittalQuestionnaire" 
   dependprop="RequestType.RequestType" dependpropval="Pothole">
    <DATAMINER source="GIS">
      <HANDLER handlerid="HansenGIS" />
      <BINDINGS>
        <BINDING bindto="{InforClient.GEO.GeoCRM}">
          <DATASET alias="Wards">
            <BIND field="NUM_NAME" property="CouncilDistrict" default="No Data"/>
          </DATASET>
          <DATASET alias="Zoning">
            <BIND field="Zoning" property="Zoning"/>
          </DATASET>
        </BINDING>
      </BINDINGS>
    </DATAMINER>
  </EVENT>
  <EVENT name="Hansen.CRM.CallCentre.CallCentreApplet:SubmittalQuestionnaire" 
   dependprop="RequestType.RequestType" dependpropval="Pothole">
    <DATAMINER source="GIS">
      <HANDLER handlerid="HansenGIS" />
      <BINDINGS>
        <BINDING bindto="{InforClient.GEO.GeoCRM}"  >
          <DATASET alias="Wards">
            <BIND field="NUM_NAME" property="CouncilDistrict" default="No Data"/>
          </DATASET>
          <DATASET alias="Zoning">
            <BIND field="Zoning" property="Zoning"/>
          </DATASET>
        </BINDING>
      </BINDINGS>
    </DATAMINER>
  </EVENT>
</COMPONENT>