Unlinking service requests

You can use Check TO-DO List or Dispatch Inspector to unlink service requests in bulk. When you unlink service requests, Infor Public Sector removes the link between each request and its parent.
  1. In Check TO-DO List or Dispatch Inspector, look up the service requests that you want to unlink.
  2. In the Service Request Results grid, select each service request that you want to unlink.
  3. Click Action and select Unlink Service Requests.
    Infor Public Sector removes the link between each selected child service request and its parent.